Frequently Asked Questions

Everything you need to know about your beauty journey with us.

Are your products 100% authentic?

Absolutely. Beauty House only sources products directly from authorized distributors or the brands themselves to ensure every item is 100% genuine and safe for your skin.

How long does shipping take?

Standard shipping typically takes 3-5 business days. We also offer express shipping options at checkout if you need your beauty essentials sooner.

What is your return policy?

We offer a 30-day return policy for unopened and unused products. Due to hygiene reasons, we cannot accept returns on items that have been opened or tested.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at the final stage of checkout.

Are your products cruelty-free?

We carry a wide range of cruelty-free and vegan brands. You can easily filter for these options on our category pages to find products that align with your values.

How can I track my order?

Once your order has shipped, you will receive an email notification with a tracking number and a link to monitor your package's progress in real-time.